PRIVACY POLICY – HOUSE OF LUIS DE JAVIER S.L.

House of Luis de Javier S.L. (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with us.

1. DATA CONTROLLER
Company: House of Luis de Javier S.L.
CIF: B75796490
Address: Calle Julio Verne 5, Entlo 1, 08006 Barcelona, Spain
Contact email: sales@luisdejavier.com
Data Protection Officer: Not applicable

2. TYPES OF DATA COLLECTED
We may collect and process the following data:
- Identity data: name, surname, user ID, date of birth
- Contact data: email address, phone number, billing and shipping address
- Transaction data: order history, payment details (processed securely by third-party providers)
- Technical data: IP address, browser type and version, time zone, operating system
- Usage data: website interactions, browsing patterns, pages visited
- Marketing and communications data: your preferences in receiving marketing communications

3. HOW WE COLLECT DATA
- Directly from you when you fill out forms, place an order, or communicate with us
- Automatically through cookies and tracking technologies
- From third-party platforms (Shopify, payment gateways, analytics providers)

4. PURPOSES OF DATA PROCESSING
We use your personal data for the following purposes:
- To process and fulfil orders placed through our website
- To provide customer service and respond to inquiries
- To manage your account and maintain our relationship with you
- To send you marketing emails (only with your explicit consent)
- To analyze usage of our website and improve our services
- To comply with legal obligations

5. LEGAL BASIS FOR PROCESSING
Our lawful bases for processing your data include:
- Contractual necessity (for fulfilling orders)
- Consent (for marketing communications)
- Legal compliance (for accounting and tax regulations)
- Legitimate interest (to improve our services and protect our website)

6. DATA SHARING
We may share your data with:
- Service providers such as Shopify, payment processors, logistics companies
- Professional advisors (lawyers, accountants)
- Government or regulatory bodies when legally required
We ensure that all third parties respect the security of your data and comply with GDPR.

7. INTERNATIONAL TRANSFERS
Some of our providers (e.g., Shopify) may process data outside the European Economic Area. In such cases, data is protected by standard contractual clauses approved by the European Commission.

8. DATA RETENTION
We retain your personal data only as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

9. YOUR RIGHTS
You have the right to:
- Access your personal data
- Request rectification or deletion of your data
- Object to or restrict data processing
- Withdraw consent at any time
- Request data portability
You can exercise these rights by emailing sales@luisdejavier.com with a copy of your ID.

10. DATA SECURITY
We use technical and organizational security measures to protect your personal data from unauthorized access, use, or disclosure.

11. MINORS
Our website is not intended for children under the age of 16. We do not knowingly collect personal data from minors.

12. CHANGES TO THIS POLICY
We reserve the right to update this policy at any time. Any changes will be posted on this page with a revised “last updated” date.

Last updated: June 2025